It started like any other appointment. A prospective buyer walked through the door. The conversation began. But something didn't feel right.
The interaction became uncomfortable, but thankfully, it never became an emergency.
Later, the sales team member shared something that reinforced Trico Homes' decision to invest in employee safety: Knowing my-eforce was there gave her confidence if the situation had escalated.
For Trico Homes, that moment wasn't about what happened. It was about what could have happened.
Every day, Trico Homes employees work independently across Calgary and the surrounding region, from Area Sales Managers and Sales Associates welcoming prospective buyers into show homes, to warranty representatives and field teams travelling between communities. Different roles, one shared reality: They often work alone.Like many home builders, Trico Homes already had a lone worker safety solution. But relying on dedicated panic buttons meant another device to carry, another battery to charge, and another thing to remember.
Employee adoption remained low, leaving Trico searching for more than a new safety product - they needed a solution employees would actually use.
Instead of asking employees to carry another device, Trico Homes partnered with my-eforce.
By transforming the smartphones and smartwatches employees already carried into a complete lone worker safety solution, my-eforce removed many of the barriers that had limited adoption.
Employees gained access to:
Managers gained something just as valuable: Confidence that critical emergency alerts would be handled by dedicated professionals - not internal staff.
Rolling out a new safety platform didn't require weeks of planning or complicated training. The entire team was onboarded in approximately one hour.
Employees activated the app, connected their devices and began incorporating safety into their everyday routines.
As the partnership grew, so did the platform. Following feedback from Trico, my-eforce introduced custom Connection Reminders to help reinforce consistent daily safety habits.
Today, my-eforce has become part of Trico's safety culture. The initial rollout has expanded beyond home building operations to include leasing consultants and maintenance technicians within Trico Communities.
Employees continue building positive safety habits through eShield. Managers have greater peace of mind and most importantly, employees know support is always within reach.
If your employees work alone in show homes, customer homes, rental properties, or the field, it's time to rethink how you protect them.
Many home builders face the same challenges Trico Homes did. The difference is having a safety solution employees trust enough to use every day.
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