When you’re in a high-stress situation, every second matters. That’s why my-eforce built its Emergency SOS feature to be fast, discreet and reliable. But what happens once you hit that button? What happens behind the scenes?
In this post, we’re giving you a glimpse into the process - from the moment your alert is triggered to the actions taken by our trained emergency response team. Because the more you understand what happens next, the more empowered you are to use it when it counts.
Let’s say you’re a REALTOR® at a showing and something doesn’t feel right. You discreetly swipe your phone from the lock screen and hit the Emergency SOS.
In that instant, my-eforce does three things:
This process happens in seconds - no app navigation, no fumbling. If you're using a smartwatch, it works just as quickly.
Once the alert hits our system, it's not going into a void. It's being received and reviewed by trained emergency personnel who know exactly what to do.
They assess:
Based on that information, they determine the appropriate next step - from calling to check in, to dispatching emergency services directly to your GPS coordinates.
This isn’t just automation. It’s a personal, informed response.
One of the most powerful aspects of the my-eforce SOS system is that it's context-aware. That means the response isn’t one-size-fits-all. If you’re in an urban centre, responders may reach you differently than if you’re on a rural property. If we know you’re meeting a new client, we factor that in.
And if we can’t reach you? We escalate. Quickly.
The entire system is designed around one belief: You shouldn’t have to explain yourself in an emergency. You shouldn’t have to find an address, call for help or even speak.
We’ve built Emergency SOS to act as your voice when you can’t use yours.
It takes everything you’ve set up in the app - your emergency plan, your preferences, your backup contacts - and puts it into motion automatically.
Our response team operates 24/7. They sit at the intersection of technology and human care. Their job is to filter incoming alerts, assess urgency and act without hesitation.
A responder might handle a medical emergency for a delivery driver in the morning, a suspicious visitor at a showing in the afternoon and a no-response check-in alert in the evening.
What keeps them going? The knowledge that their speed and clarity can change the outcome of someone’s day.
The next time you head out to a listing, a delivery or a night shift, remember this: There’s a real person on the other side of the SOS button. And they’re ready.
Because at my-eforce, we don’t just believe in smart safety tech we believe in human response.
Want to see how the system works? Book a demo today.
